Booking process

1
search and
choice

For choosing vouchers and comparison of health resorts You can take advantage:

and other necessary information (there are more than 500,000 pages on the present Internet-portal).

2
sending
the voucher

A booking request can be send on:

  • Health Resort's Web-page,
  • from the section page Search tours,
  • The current Web-page.

While booking a voucher, please, stick to the Rules for filling out a booking order.

3
booking

The booking procedure consists of the following stages:

  • process of endorsement of the terms and the object of arrival,
  • obtaining all the the necessary information from the customer,
  • signing of the Tourist services agreement and voucher bill payment,
  • voucher receiving.

The whole booking procedure is carried out by e-mail - the documents are transferred within the Customer's booking order Web-page, or it is possible to complete the formalities for the voucher purchasing directly in the office.

4
payment

Payment of vouchers is made according to the invoice sent to the Bank branches of the customer's country of residence (cashless payments), in the office of the company in Minsk in cash in Belarusian rubles, or payment by Bank card (payment acceptance Monday - Friday 09.00 am - 12.30 am, 13.30 am - 18.00 pm). You can get detailed directions to the office here.

Further charges apply for the reservation service. The cost of booking services with one order is: for residents of the Republic of Belarus 29.90 BYN, for citizens of the Russian Federation 1'950.00 RUB, for foreign citizens 30.00 EUR.
More about paying for tours.

Payment account for individuals through the Payment System (SSIS) and for legal entities (residents of the Republic of Belarus) when calculating for permits in the territory of the Republic of Belarus is made in Belarusian rubles.

Payment account for individuals (non-residents of the Republic of Belarus) when calculating for tours in the territory of the Republic of Belarus is made in Belarusian rubles, in an amount equivalent to the cost of the permit stated in foreign currency at a fixed exchange rate on the day of payment.

Payment account for individuals (residents and non-residents of the Republic Belarus) and for legal entities (non-residents) in case of transfer of the cost of permits from outside the Republic of Belarus (non-cash receipts) is made in foreign currency (rus. rub. (RUB), euro (EUR)) by Bank transfer.

The foreign citizens who need to obtain a Belarusian visa can send all necessary documents to the embassy free of charge. Consular dues are paid directly in the consular offices of the Republic of Belarus.

5
obtaining the voucher

After payment You will be sent through the Internet tourist voucher, which together with the passport and the health-resort card You will need to present when checking in to the health resort. Also, if desired, you can get the documents in the office.

Discounts

Booking vouchers using the Internet-portal Sanatorii.by includes discounts for the following citizens:

  1. The discount at the rate of 50% - citizens, who have purchased tourist vouchers to the Health Resorts of the Republic of Belarus using the Internet-portal Sanatorii.by 2 and more times.
  2. The discount at the rate of 100% - citizens of the Republic of Belarus who are veterans and participants of the Great Patriotic War - if they can provide copies of confirming documents.

Installment

Internet-portal Sanatorii.by provides an opportunity to buy voucher to health resorts in Belarus with installment in size 0%. For voucher, that will buy with instalment, the preliminary payment is made during 3 days and second payment - no later, than one month before the date of the trip to the health resorts. The list of the health resorts, vouchers for which You can buy with installment, are presented in this section.

Refund

If the Customer rejects the paid tourist vouchers, the Customer gets the paid money back except cost of provided the cost of actual expenses (bank commission payment, penalties under the existing agreements of the PRPUE «Automated tourism technologies» with the Health Resorts).

If the Customer upon conclusion of the contract with PRPUE «Automated tourism technologies» has been given a discount on the booking service, in case of unilateral refusal of the Customer of a tour to the composition of the actually incurred costs of the Contractor included in the cost of the aforementioned services for booking in the amount established by the pricelist of the Contractor.

On refund you can contact with the specialists of the reservation in any convenient way for you:

Tours to the health resorts are offered by Belarusian tour operator - private research and production unitary enterprise "Automated tourism technologies". In 2012 PRPUE "Automated tourism technologies" awarded the "Best Entrepreneur of the Year in the tourism of the Republic of Belarus".

Working hours:

Orders receiving:

daily, 24 hours a day

Orders processing:

Monday-Friday 9.00 am - 7.00 pm
Saturday, Sunday - days off

Paperwork
(accounts, contracts, vouchers):

Monday - Friday 9.00 am - 12.30 am, 13.30 am - 18.00 pm.

The booking process is carried out in accordance with the current legislation of the Republic of Belarus:

You can ask any questions concerning the booking process, sending a message from the portal or to ask in the appropriate theme on the forumе.

Registration documents of the private research-and-production unitary enterprise "Automated tourism technologies"

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